At Chubb, our aim is to process your claim as quickly as possible. To ensure your claim is handled promptly and efficiently, please take note of the details outlined on this page.
For prompt assessment, please ensure you provide all the information required in your submission. Any missing details will usually result in a delay in claim assessment as we will need to contact you for clarification.
If you require any assistance on claim submission, you can contact our Claims Team at TravelClaims.SG@chubb.com. For hospitalisation & medical claim and repatriation of mortal remains, please contact our 24-hour Chubb Assistance Hotline at +65 6836 2922.
As part of your online claim submission you are required to submit a copy of your travel booking confirmation and itinerary as supporting documents.
In addition, depending on the type of claim you are submitting, please also include the required documents as appended:
Type of Claim
|Journey Cancellation before Departure